FAQ

Shipping

In der Regel beträgt die Lieferzeit 3-4 Werktage. In Ausnahmefällen kann es aber auch zu einer Verzögerung kommen.

Shipping is via DHL.

Der Versand ist ab 30,00€ kostenfrei. Unter 30,00€ beträgt der Versand 6,90€.

Unfortunately, delivery outside Germany is currently not possible via our online shop.

Of course you can! You can easily specify a different delivery address when ordering.

Yes, as soon as the order has left our warehouse, you will receive an email from us with the shipment number. This allows you to conveniently track the shipment status of your order online at https://www.dhl.de/de/paket/information/sendungsverfolgung.html.

Payment

Wir bieten folgende Services an: Klarna Rechnung, Klarna Sofortüberweisung, Kreditkarte oder PayPal.

Yes, the order confirmation and the invoice will be sent to the email address you have entered.

Please check whether the order confirmation has ended up in your spam folder. If not, please check whether the e-mail address entered under "Access data" is up to date. If neither of the above helps, please send us an email to service@drinks-and-more.com.

Order process

Send us an email to service@drinks-and-more.com. We will then change the incorrect information.

Please contact our Customer Care Team by e-mail at service@drinks-and-more.com. We will then take care of your request as quickly as possible.

Write us an email at service@drinks-and-more.com. We will make sure that you receive your product as soon as possible.

If an item is out of stock, it will of course be reordered. As soon as it is available again, you will find the availability information on the product detail page.

No, if you want to place an order, you can do so without registering. However, you will save a lot of time in the future and can comfortably use our service offers.

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Exchange

If you would like to exchange a product, please contact our Customer Care Team on service@drinks-and-more.com.

Other

Then contact us directly via service@drinks-and-more.com. We look forward to hearing from you!